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Family businesses must adapt to new era

Family businesses must adapt to new era - family businesses
A Family Business New Deal should include renewed commitments to employees, communities, and young people.

The next decade will test the ability of entrepreneurial families to reinvent their businesses and prepare their successors for a rapidly changing world. The Fourth Industrial Revolution, driven by artificial intelligence, robotics, and biotechnology, will require family businesses to adapt quickly to stay ahead. A Family Business New Deal is needed, which involves a fresh understanding of the responsibilities of owning families to their companies, successors, employees, and the surrounding communities.

Historically, family businesses have been able to think in generations, allowing for patient capital and long-term relationships with suppliers and communities. However, this attachment to continuity can also turn into resistance to change, making it difficult for family businesses to adapt to new technologies and market shifts. The story of Kongō Gumi, a Japanese family business that lasted for forty generations before being absorbed by a larger construction group, serves as a cautionary tale about the importance of reinvention.

Preparing for the Future

Family businesses need to prepare their successors to operate in a world that may look very different from the one they inherited. This requires transferring not only ownership and management authority but also the ability to understand and adapt to new technologies and market trends. Successors need to have technological fluency, geopolitical awareness, and international networks to lead their organizations effectively.

The old succession question of who will lead the company after the current leader is no longer sufficient. The better question is who will be able to transform the company to stay ahead in a rapidly changing world. This requires widening the roles open to family members and giving them the room to experiment and innovate. Professional managers may be better placed to run the operating companies, while family shareholders focus on direction, values, and capital allocation.

Family businesses also need to consider the impact of artificial intelligence on their industries and how it will change the economics of expertise, the organization of work, and the shape of competition. AI is not just another line in the capex budget but a fundamental shift that requires family businesses to rethink their strategies and operations.

Global Perspectives

Different regions have developed different strengths in family capitalism, and each carries lessons for the decade ahead. German and Central European industrial families have built a strong tradition of engineering and specialist manufacturing, while Indian business families have shown how to combine multigenerational continuity with diversification and international ambition. Chinese private entrepreneurs have demonstrated the value of speed and adaptability, and South Korean chaebol have shown the importance of sustained industrial ambition and coordinated investment.

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Family businesses can learn from each other’s experiences and strengths, and partnerships between families on different continents can become serious vehicles for investment, technology transfer, and market entry. However, making these partnerships work requires good information, trusted relationships, political literacy, and institutional credibility.

The coming decade will require family businesses to be more adaptable, innovative, and responsible. They need to invest in education, research, and local innovation ecosystems to make economic progress socially sustainable. They also need to check whether their philanthropy, investment portfolios, and operating companies are pulling in the same direction. A family cannot credibly speak of its duty to future generations while its businesses undermine the social and environmental conditions those generations will inherit.

A Family Business New Deal should include renewed commitments to employees, communities, and young people. It should treat productivity gains from AI as a question about training, wages, and working conditions, as well as returns to shareholders. Family businesses should also invest in their own governance, succession planning, and technological capabilities to stay ahead in a rapidly changing world.

One family business that has already started this process is the Reliance group, which has brought in the next generation of leaders to take the company forward. In 2023, Mukesh Ambani appointed his three children to the company’s board, each with a different role and responsibility.

In 2026, family businesses will need to start preparing for the changes that the Fourth Industrial Revolution will bring. This will require them to assess their exposure to technology, the state of their governance, their readiness for succession, and their geopolitical vulnerabilities. They will need to know which business lines face the greatest disruption and where new growth is emerging.

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